Contact the Team
We are here to serve you, and give you the best possible shopping experience. Send us a message, or call us for assistance. (Visit the USA Pickleball Association at Contact Information


855-239-9767 - Toll Free
206-632-0126 - Local/International
7AM - 5PM Pacific Time - Monday through Friday
9AM - 1PM Pacific Time - Saturday
Our office is closed on Sunday


(253) 590-2814

Our 100% Happy Return Policy
You can return merchandise within 30 days of purchase if you are not 100% happy. We will refund your money or you may exchange for another item. We ask you to cover the cost of shipping the product back to us. Please include your order number and name inside the package. We recommended sending your item by a traceable method. We cannot be responsible for packages that are lost, stolen, or incorrectly addressed.

This guarantee does not apply to products that have been personalized with a name or altered in any way.

Please ship returns to:
22330 68th Ave South
Kent, WA 98032

Please call us if you have any questions on how to return an item (855) 239-9767.

All Clearance merchandise is final sale and not eligible for return or refund.

Books and DVDs are not eligible for return.

Our Return Policy for Defective Equipment

If within 60 days of purchase, the product is defective, we will send you a replacement product with a postage paid return label and ask you to send the defective product back to us. Please contact us prior to returning equipment to verify if it is still within the 60-day return period.

Our Promise to You
We guarantee all our customers honesty, superior customer service, innovation and being the best.

USAPA Store's Safe Shopping Guarantee takes great pride in offering a safe and secure online shopping experience. We also respect your privacy and we're committed to protecting it.

Returns & Shipping Address:

22330 68th Ave South
Kent, WA 98032

Shipping Questions? Call (855) 239-9767

Send Us A Message or Call Us

Email us at and a member of our customer care team will respond within 4 hours during business hours. Call us at 1-855-239-9767 Monday - Friday 7am - 5pm, Saturday 9am - 1pm Pacific Time. We are closed on Sunday.